faq

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What is included in my vacation home rental?

Our vacation homes include fully furnished living spaces, kitchen appliances, linens, towels, and Wi-Fi. Specific amenities vary by property, so please check the listing for details.

How do I book a vacation home?

You can easily book your stay through our website by selecting your desired property and dates. Simply follow the prompts to complete your reservation.

What are the check-in and check-out times?

Check-in is usually at 3 PM, and check-out is by 11 AM. We provide clear instructions for both processes to ensure a smooth experience.

Is there a minimum stay requirement?

No, you can stay as much depends on the availibity .

Are pets allowed in the vacation homes?

Some of our properties are pet-friendly. Please check the individual listing for pet policies before booking.

What is your cancellation policy?

Our cancellation policies vary by property and booking season. Details will be provided during the booking process, so please read them carefully.

How can I contact the property manager during my stay?

You can reach us through our website or by phone. We’re available to assist you with any questions or concerns throughout your stay.

Is housekeeping included during my stay?

We provide cleaning services before your arrival and after your departure. If you require additional housekeeping during your stay, please let us know, and we can arrange it for an extra fee.

What should I do if something gets damaged during my stay?

Please inform us immediately about any damage or maintenance issues. We appreciate your honesty, and minor wear and tear is understandable.

How do I leave a review after my stay?

We encourage guests to share their experiences on our Google Business page or other review platforms. You’ll receive instructions on how to leave a review after your stay.

What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards, and bank transfers. Full payment is required at the time of booking to secure your reservation.

Can I extend my stay?

If your desired property is available, you can extend your stay. Please contact us as soon as possible to make arrangements

Are there any local attractions nearby?

Absolutely! Our vacation homes are conveniently located near popular attractions, restaurants, and activities. Feel free to ask for recommendations when you book.

Is Wi-Fi available in the vacation homes?

Yes, all our properties offer free Wi-Fi. Please check the specific listing for connection details.

What do I do if I need to change my reservation?

If you need to make changes to your reservation, please contact us directly. We will do our best to accommodate your requests based on availability.